Privacy Policy

10/24/2024 version.

AXO BOAT SXM Company

Registered office: Lotissement Les Terres Basses Lot 659, 97150 Saint-Martin

SIRET NO.: 92789712400016

Telephone: +590 690 62 64 81

AXO BOAT SXM is committed to protecting the privacy of its customers’ and users’ personal data. This privacy policy explains what information is collected, why, and how it is processed, in accordance with the General Data Protection Regulation (GDPR) in force.

1. PERSONAL DATA COLLECTED

We collect several types of personal data from our customers, including :

Identification data: surname, first name, address, telephone number, e-mail address.
Billing data: bank details, payment information.
Booking data: dates, boat type, rental duration.
Connection data: IP address, browser type, pages visited, etc.
Browsing data: cookies, browsing history on our site.

This data is collected when you use our site, fill in a contact form, make a reservation, or interact directly with our customer service department.

2. PURPOSE OF DATA COLLECTION

Personal data collected by AXO BOAT SXM is used for the following purposes:

Reservation management: to process and manage your boat rental requests.
Billing and payment management: to issue invoices and ensure transaction security.
Enhanced user experience: to optimize navigation on our site, in particular through the use of cookies.
Marketing communications: to send you information about our special offers and promotions, subject to your consent.
Security: to ensure the security of transactions and protect our systems against fraud.

3. LEGAL BASIS FOR PROCESSING

The processing of your personal data has several legal bases:

Performance of a contract: data collection is necessary to perform the boat rental contract you enter into with us.
Consent: for certain marketing actions, we ask for your explicit consent.
Legitimate interests: we may process your data to improve our services or ensure the security of our site.
Legal obligations: certain data must be collected to meet our legal and regulatory obligations.

4. DATA RETENTION PERIOD

Your personal data is kept for as long as necessary to fulfil the purposes for which it was collected:

Booking data: kept for 5 years after the end of the service to meet legal obligations.
Billing data: kept for 10 years to meet accounting requirements.
Marketing data: retained until you request unsubscription or after a 3-year period of inactivity.

5. DATA SHARING

We will not sell, rent or share your personal data with third parties without your consent, except in the following cases:

Service providers: certain data may be shared with technical service providers (hosting, online payment) as part of service management.
Legal obligations: we may share your information to respond to legal requests from the authorities or in the event of litigation.

The service providers we work with are all RGPD-compliant and process your data according to strict confidentiality standards.

6. DATA SAFETY

The security of your personal data is a priority for us. We have put in place appropriate technical and organizational measures to guarantee the confidentiality and integrity of the data we collect. However, despite our efforts, no method of transmission over the Internet is completely secure. We therefore encourage you to adopt security measures when using our site, such as using strong passwords.

7. YOUR RIGHTS

In accordance with the GDPR, you have the following rights regarding your personal data:

Right of access: you can request a copy of the data we hold about you.
Right of rectification: you may request the correction of inaccurate or incomplete information.
Right to deletion: you can request the deletion of your data in certain circumstances.
Right to restriction: you may request the suspension of the processing of your data.
Right to portability: you can ask for the data you have provided us with to be returned to you in a structured format.
Right to object: you may object at any time to the processing of your personal data for direct marketing purposes.

To exercise these rights, please contact us by email at yvanmarajo@hotmail.com. We will process your request within 90 days.

8. USE OF COOKIES

We use cookies to improve navigation on our site. A cookie is a text file stored on your device when you visit a website. We use different types of cookies:

Necessary cookies: essential for the proper operation of the site.
Analytical cookies: to collect anonymous statistics on site usage.
Marketing cookies: to personalize our offers according to your browsing habits.

You can set your browser to refuse cookies, but this may affect certain site functions.

9. CHANGES TO THE PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page and, if the changes are significant, we will notify you by email.